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Shipping


Shipping Rates
Shipping rates are determined by the order total and speed of delivery. See the table below for shipping rates. Overweight and oversized items will be assessed an overweight shipping fee.

Shipping Rates
Order Total Standard Express* Overnight*
$0.00 - $25.00 $4.95 $10.95 $24.95
$25.01 - $55.00 $6.95 $12.95 $26.95
$55.01 - $75.00 $7.95 $13.95 $27.95
$75.01 - $100.00 $8.95 $14.95 $28.95
$100.01 - $125.00 $9.95 $15.95 $29.95
$125.01 - $200.00 $10.95 $16.95 $30.95
Over $200.00 $12.95 $18.95 $32.95

Shipping Services

Currently we only ship within the United States.

Standard - order usually arrives within 5-7 business days of shipping.**
Express - order usually arrives within 3-4 business days of shipping.**
Overnight - order usually arrives within 1-2 business days of shipping.**

If you are concerned about when your order might ship, please contact us before or after placing your order.

Note:
Overweight and oversized items will be assessed an overweight shipping fee.
*Not all items are available for shipment with Express or Overnight Service.
*Overweight and oversized items not available for Express or Overnight service.
**Delivery times reflect time in transit from ship date to day of arrival.
***Items with shipping included are shipped Standard Service only.

We reserve the right to ship orders in 2 or more parts. Shipping charges subject to change without notice. Free shipping, shipping included, and no shipping charge items are shipped standard service within the United States only. All above rates reflect domestic rates.

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Shopping Security


Credit Card and Shopping Security
You take less risk using your credit online at therustybucket.biz then you do using your credit card at supermarkets or restaurants. Why? Simply, fewer eyes and hands on your credit card.

The grocery supermarket example
A customer swipes their credit card at a grocery supermarket checkout. The cash register prints two receipts. One for the customer to keep, the other the customer signs and returns to the cashier. Printed on that second receipt is the customer's credit card number, expiration, and signature. The cashier maintains easy and direct access to the customer's information. At the end of the cashier's shift, the till box is counted by office personnel during which the customer's credit card information is handled again. It is not unusual for these tills to be counted again at the end of the day. Till boxes and receipts are usually kept in the store office or safe. The credit card information is then passed on to central offices and then the credit card company. Typically cashiers, bookkeepers and store managers all have access to the customer's credit card information. At least two or more grocery store employee's handle the credit card information.

Shopping online with The Rusty Bucket
A customer enters their credit card information into the checkout forms at therustybucket.biz. The customer's web browser encrypts or scrambles the information using the same encryption methods used to protect major corporations and government agencies. One sales representative receives the customer's order and credit card information. The sales representative directly passes credit card information to the credit card company for processing. Only one therustybucket.biz employee handles a customer's credit card information during checkout.

Safeguarding your information Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that itís a highly sophisticated method of scrambling data as it travels from your computer to our websiteís servers. Ensure your browser is 128bit SSL capable before ordering. For more information on web browsers and SSL security, click here. What about my bank or credit card company? Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well.

Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.

Shopping with Visa-
Visa Introduces Zero Liability: Complete Fraud Protection. Visa's Zero Liability policy, which took effect April 4, 2000, virtually eliminates consumer liability in cases of card fraud for all Visa card transactions processed through the Visa network, including online purchases. The new policy removes both the $50 cardholder liability and the 48-hour reporting requirement in cases of fraudulently used Visa credit or debit cards. Visa's Zero Liability policy applies to U.S.-issued cards only. It does not apply to commercial card or ATM transactions, or to PIN transactions not processed by Visa. See your Cardholder Agreement for more details. Read about Visa's Program Here: Visa Zero Liability.

Shopping with MasterCard-
MasterCard also carries a Zero Liability program.† Read about MasterCard's Program Here: MasterCard Zero Liability.

How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand or right-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls donít permit communication through secure servers like the ones we use to process orders at therustybucket.biz. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at (919) 290-2575. Our sales representatives will be happy to assist you. If you are using an old version of Netscape or Internet Explorer, such as Netscape 3, you may receive errors about expired site certificates.† These errors occur because older browsers are not Year 2000 compliant.† The browser thinks 2002 is 1902 and thus in the past.† We recommend you upgrade to a newer 128bit Security Netscape or Internet Explorer browser.

Upgrading Web Browsers
To upgrade Netscape please follow this link to Netscape's site:
http://wp.netscape.com/computing/download/index.html
To upgrade Internet Explorer please follow this link to Microsoft's site: http://www.microsoft.com/windows/ie/default.asp

What is a Thawte Authentic Site?
TheRustyBucket.biz com possesses digital certificates from Thawte, Inc., a subsidiary of Verisign, Inc and leading third-party Certification Authority. Also known as Electronic Commerce Digital IDs, these digital certificates are similar to a business license or a driver's license to authenticate identity on the Internet. Digital ID's are then encrypted and used by companies involved in electronic commerce to ensure that they are communicating with a specific company or agency. Safer than mail and phone combined. Found in the bottom left-hand corner of our website, the Thawte logo can be clicked to verify our certificates with Thawte.

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